Accessibility
ACCESSIBILITY
This accessibility statement applies to the website https://tranquilomatcha.com/
COMPLIANCE STATUS
This website is partially compliant with Royal Decree 1112/2018 due to the exceptions and non-compliance aspects indicated in the following section.
NON-ACCESSIBLE CONTENT
The content listed below is not accessible for the following reasons:
Non-compliance with Royal Decree 1112/2018
There may be some contrast aspects that do not meet the minimum requirements, 3:1, with respect to adjacent colours of the background of the relevant section of the website. [9.1.4.11 Non-text Contrast]
There may be some labels or instructions that are not correctly labelled [9.3.3.2 Labels or Instructions]
There may be status messages that do not meet the minimum requirements [9.4.1.3 Status Messages]
There may be error suggestions that do not meet the minimum requirements [9.3.3.3 Error Suggestion (conditional)]
There may be failures in the sequential navigation of the website that affect its meaning or operation [9.2.4.3 Focus Order]
There may be occasional editing errors on some web pages
Disproportionate burden
Not applicable.
PREPARATION OF THIS ACCESSIBILITY STATEMENT
This statement was prepared on 5 June 2026.
The method used to prepare the statement was a self-assessment carried out by the company itself.
FEEDBACK AND CONTACT INFORMATION
You may submit communications regarding accessibility requirements Article 10.2.a of Royal Decree 1112/2018, such as:
Reporting any possible non-compliance by this website
Communicating other difficulties in accessing the content
Submitting any other query or suggestion for improvement regarding the accessibility of the website
Through the contact email address
You may submit:
Complaint regarding compliance with the requirements of Royal Decree 1112/2018 or
Request for Accessible Information regarding:
Content that is excluded from the scope of application of Royal Decree 1112/2018 as established in Article 3, paragraph 4
Content that is exempt from compliance with accessibility requirements because it imposes a disproportionate burden.
In the Request for Accessible Information, the facts, reasons and request must be stated with complete clarity, allowing it to be verified that it is a reasonable and legitimate request.
Complaints and claims regarding accessible information shall be submitted through the email address indicated above.
ENFORCEMENT PROCEDURE
If, once a request for accessible information or complaint has been made, it has been rejected, the interested party does not agree with the decision adopted, or the response does not meet the requirements set out in Article 12.5, the interested party may initiate a claim. A claim may also be initiated if the period of twenty working days has elapsed without receiving a response.